Where Business Meets Learning
Building a community of lifelong learning and leadership
Where Business Meets Learning
Building a community of lifelong learning and leadership
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Building a community of lifelong learning and leadership
Building a community of lifelong learning and leadership
Building and maintaining healthy online environments is now a required task of nearly all consumer-facing companies. This course prepares individuals to be effective practitioners of governance and, high-performing members and leaders of Trust & Safety teams. Our multi-day intensive workshop provides a state-of-the-art overview on Trust & Safety and teaches best practices for building healthy, prosocial environments online. Topics include social/behavioral approaches to online governance, leveraging procedural justice theory, and building effective Trust & Safety teams. (Read more below.)
If your company is looking for a better understanding of China and how to do business there, then Prof. Doug Guthrie gives you the insights and strategies to build your own Doing Business in China initiative.
Profs. Doug Guthrie and David Slocum teach how to bring leadership to everyone, everyday. A good leader isn't about a position or a paycheck, and leadership is not the province of CEOs. Good leaders show up and relate to people in their everyday lives.
From retail and social media, to government, travel and hospitality, diverse organizations are making investments in their Trust & Safety operations. This course prepares individuals to join this rapidly growing field. In lectures and small group exercises, participants take an inter-disciplinary approach, acquiring tools and strategies from diverse fields that include law & policy development to data analytics, to behavioral science and human-centered design. Individuals emerge from the course certified to join and lead Trust & Safety teams.
The course is designed for diverse professionals, including: Individuals seeking to join and lead Trust & Safety teams, in multiple functional roles that include legal, corporate or public policy, research, data science, design, engineering, communications, and community moderation. Leaders seeking competency to develop and direct Trust & Safety teams and governance processes.
Law and policy specialists in government, philanthropy, nonprofit and corporate sectors. The course curriculum is designed by our expert panel of advisors and teachers that includes top-ranked academic faculty in law and social science, and entrepreneurs and leaders of Trust & Safety teams in startups and Fortune 500 technology companies.
Sudhir Venkatesh is William B. Ransford Professor of Sociology, and the Committee on Global Thought, at Columbia University in the City of New York. His most recent book is Gang Leader for a Day(Penguin Press). Gang Leader received a Best Book award from The Economist, and is currently being translated into Chinese, Korean, Japanese, German, Italian, Polish, French and Portuguese. His previous work, Off the Books: The Underground Economy of the Urban Poor(Harvard University Press, 2006) about illegal economies in Chicago, received a Best Book Award from Slate.com(2006) as well as the C. Wright Mills Award (2007). His first book, American Project: The Rise and Fall of a Modern Ghetto(2000) explored life in Chicago public housing.
Venkatesh’ editorial writings have appeared in The New York Times, the Chicago Tribune, and the Washington Post. He writes for Slate.com, and his stories have appeared in This American Life, WIRED, and on National Public Radio. His next book, under contract with Penguin Press, will focus on the role of black market economies—from sex work and drug trafficking to day care and entertainment—in the revitalization of New York since 1999. Venkatesh is completing an ethnographic study of policing in the Department of Justice, where he served as a Senior Research Advisor from 2010-2011.

Venkatesh’s first documentary film, Dislocation, followed families as they relocated from condemned public housing developments. The documentary aired on PBS in 2005. He directed and produced a three-part award winning documentary on the history of public housing for public radio. And, he recently completed At the Top of My Voice, a documentary film on a scholar and artist who return to the ex-Soviet republic of Georgia to promote democracy and safeguard human rights.
Matt Katsaros is the Director of the Social Media Governance Initiative at the Justice Collaboratory at Yale Law School. Before this, he spent the past decade working in the tech industry (two years at Twitter and seven years at Facebook). During that time, he worked as a Researcher and Advisor supporting product teams on various online governance issues from developing machine learning, automation of detection of offensive content, and reshaping systems to better incorporate principles of procedural justice theory after users violate platform rules. Outside of his research interests, Matt is deeply engaged in his art practice working in textiles, natural dyes, and print making.
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